Solution:

My team and I We've developed a streamlined check-in and scheduling system to improve the patient experience. Here are the highlights:

Intuitive User Interface:

A clean and straightforward user interface was designed to guide patients through the check-in and scheduling process effortlessly.
Large, easily readable fonts and a straightforward design were implemented to cater to users of all ages and literacy levels.

Minimalistic Information Gathering:

Unnecessary questions were eliminated, focusing only on essential information for efficient patient care.
The system intelligently adapts based on the patient's medical history, presenting only relevant questions.

User-Friendly Language:

Plain language and clear instructions made the check-in process understandable for all users.
Medical jargon was minimized, and explanations were provided for necessary terms, ensuring accessibility for a diverse user base.

Mobile-Friendly Design:

Recognizing the majority of smartphones, the check-in and scheduling system was optimized for mobile devices, allowing patients to complete the process conveniently from their phones.

Progress Tracking:

A progress bar was incorporated to inform patients about their advancement through check-in, reducing anxiety and uncertainty.

Efficient Integration with Electronic Health Records:

Seamless integration with the clinic's electronic health records system was implemented to ensure that the collected information was immediately available to the nurse practitioner, minimizing patient care delays.

CASE STUDIES & DESIGN

Speak: 347-449-1747

Write: Sadiahu05@gmail.com

LinkedIn